Brand Monitoring & Reputation Management
Worried about negative reviews or missed complaints damaging your brand's hard-earned trust? Discover how automated monitoring puts you in control of your online reputation.
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Why It Matters
What are customers really saying on Google Reviews or Facebook? Who's mentioning your brand online? Trying to keep up yourself is impossible. And ignoring it is risky; one bad comment going viral can undo heaps of hard work. Our solution acts like your digital watch dog. We automatically scan review sites, social media platforms, news outlets, blogs, forums – looking for mentions. Get instant alerts for anything significant. See the general vibe using sentiment analysis. Manage your responses from one spot using social media listening tools and review management features. Go from being caught off guard to being prepared and in control.
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How We Do It
Our platform automatically scans key digital channels o24/7, alerting you to crucial brand mentions and enabling rapid response.
See how our real-time monitoring can protect your brand
How We Do It
Assess Impact:
We meticulously analyze your current online presence, identifying potential reputation vulnerabilities and areas for improvement. This provides a clear strategy for brand protection.
Build a Tailored System:
Utilising existing social media API's and monitoring tools, we rapidly implement a comprehensive brand monitoring and response system, designed to fit your unique brand needs.
Measure Results & Iterate:
We track brand sentiment and engagement metrics, providing regular reports to optimize reputation management strategies and measure their effectiveness.
Empower Teams:
We provide thorough training on effective online communication and crisis management, equipping your team to handle any situation with confidence.
How It Drives Scale & Value
Comprehensive Source Coverage (Reviews, Social, News, Web)
Get a complete picture, track brand mentions online.
Real-time Alerts & Notifications
Respond quickly to critical mentions.
Unified Inbox for Engagement
Manage responses efficiently (respond to online reviews easily).
AI-Powered Sentiment Analysis
Understand online opinion trends.
Customizable Dashboards & Reporting
Visualize reputation metrics easily.
Influencer Identification
Discover key voices in your space.
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